Uber Charges Man More Than 5 Million Naira for a Ride

Everyone who uses Uber now needs to understand what surge pricing is. When there are more riders requesting rides than drivers in the area, Uber raises its prices. But while you might expect to pay as much as 10 times the normal fare on a particularly busy night, surely no one would ever expect that Uber would charge you 1,000 times the normal rate.

According to The Comeback, that’s exactly what happened to an Uber rider, Hisham Salama, in Toronto. Salama tweeted a screenshot showing that after using the app to take a 21-minute ride across part of the city, he had been charged a whopping $18,518.50. At current exchange rates, that works out to a little more than 5,000,000 Naira, amazing stuff! The ride ordinarily should cost him him about $15(U.S.) without surge pricing.

As you can see, not only did Uber charge Salama an insane amount of money for such a short trip, it then stood by that charge as they refused to reverse the outrageous charge until the man called them out on social media. Luckily for Salama (and Uber’s public relations department), Uber eventually refunded the charge.

“There was a an error and we have provided a full refund. We sincerely apologize to this rider for his experience,” a spokesperson told The Comeback. “We have safeguards in place to help prevent something like this from happening and we are working to understand how this occurred.”

You may also like...